Customer Service/Call Center- Part-time

Customer Service/Call Center- Part-time

Our client, a diversified financial services company with $436 billion in assets and
150,000 employees is adding CUSTOMER SERVICE/CALL CENTER REPRESENTATIVES to its team.
These positions will be starting mid-OCTOBER and located in BLOOMINGTON.

Responsibilities Include but not limited to:
- Updating and counseling borrowers on their status of their file, while also providing options and walking them through the process
- Performing a variety of loan servicing tasks within a call center environment
- Handling inbound customer calls
- Providing customer account updates, verifying loan documentation and credit information
- Processing routine to complex transactions on-line
- Resolving routine to moderately complex problems and inquires and referring difficult problems to specialists

Working hours: Monday, Tuesday, Wednesday and Fridays 5 pm-10 pm, Saturdays 8 am - 4:30 pm

Qualifications:
- Desire to work part time evenings and Saturdays
- Professional demeanor
- 1-2 years with the most recent employer
- Must provide a minimum of 2 positive work references
- Positive and flexible attitude needed
- Pass Background Screening

For immediate consideration, please apply online, visit www.randstadjobs.com and create a profile, including your resume or follow the prompts to apply now. Please, no emails.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.